Customer Service Representative / Service Advisor

Position: Customer Service Representative / Service Advisor

Looking for a stable, full-time job? Have a passion for cars? Looking for an entry-point into a dynamic career? If yes, this may be a great opportunity for you.

Kirmac Collision & Autoglass is a growing company who is seeking motivated individuals to join its team. We recognize the benefits of promoting from within our organization and are seeking individuals who are looking to move into Estimating and Management.

Although you will need to learn the complexities of the collision repair industry and the various procedures of our partners, Kirmac is committed to training and development.

Those who display a positive attitude, strong work ethic and match Kirmac's core values of Care, Honesty, Teamwork and Respect will be given opportunities to grow their career.

Position Description, Goals, and Objectives

To be successful working for Kirmac, having a passion for automobiles is a must. For the car enthusiast who loves interacting with people, this job is a dream, as you will be doing this on a daily basis. It is an asset if you have experience working in an automotive retail environment.

Primary duties include:

• Greeting and assisting customers
• Interacting with vendors
• Generating repair orders
• Providing repair updates to customers via phone, text and/or email
• Managing invoicing and parts returns
• Reconciling repair orders
• Estimating repairs
• Maintaining a clean and organized work area and professional image in the customer service area

Technical Qualifications and Requirements

• Excellent interpersonal and communication skills.
• Has an ability to multi-task in a high-pressure and fast-paced environment.
• Is proficient with computers and comfortable learning new software
• Demonstrates an ability to be self-governing, proactive, and responsible for accomplishing company goals without the need for daily coaching or prompting from the location manager.
• Able to deliver results while working with others and join a team culture that is respectful and supports the company values of Care, Teamwork, Honesty and Respect.
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions.

Interested in joining our team? Visit our website at www.kirmac.com/join-the-team and apply today!

To meet us in person please come and see us live on site at The Black Press Extreme Education and Career Fair Thursday, November 14th from 11:00 am - 3:00 pm at the Langley Events Centre, 7888 200 St. Langley, BC
(1076216h)

Apply in person