Online Chat Representative
- Employer
- IO Solutions Call Centre Inc
- Location
- Charlottetown, Prince Edward Island
- Salary
- To be determined
- Posted
- November 12, 2019
- Closes
- November 14, 2019
- Ref
- 040fe32b12c1
- Function
- Customer Service
- Contract Type
- Permanent
- Hours
- Full Time
Type of position
Permanent Full time Job description Part-time
We are looking for customer champions who will provide world class service by connecting to our customers, analyzing their needs and offering customized solutions. Are you someone who goes above and beyond to wow your customers? Do you thrive in a fast-paced, performance driven environment?
Languages Required
Bilingual French English
Under the supervision of the supervisor, the Online Chat Representative will be responsible for providing quality customer service and meeting stated productivity targets.
Location
Summerside, PEI Responsibilities Alberton, PEI Charlottetown, PEI Provide unparalleled customer service Listen to customers, analyze their needs and offer adapted solutions
Department Group
Promote appropriate products and services Call Center Take appropriate action and show ownership Customer Service Reach set productivity targets Operations Qualifications
Salary
Must be bilingual (French and English)
To be discussed
Being customer-focused, having a positive attitude and empathy
Starting date
Being patient and attentive; excellent listening skills
As soon as possible
Courtesy, patience and energy are important qualifications for this position Excellent communication skills and good analysis Ability to work in a computer environment (basic knowledge of Windows and Internet browsing) Ability to do many tasks simultaneously Punctuality and respect for work schedules Benefits Competitive salary plus an interesting and accessible incentive program 50% discount on our partner's mobile phone plans Various incentives, activities and events Dynamic and challenging work environment Career Advancement and orientation Program Stability of employment
We are looking for customer champions who will provide world class service by connecting to our customers, analyzing their needs and offering customized solutions. Are you someone who goes above and beyond to wow your customers? Do you thrive in a fast-paced, performance driven environment?
Languages Required
Under the supervision of the supervisor, the Online Chat Representative will be responsible for providing quality customer service and meeting stated productivity targets.
Location
Department Group
Salary
To be discussed
Starting date
As soon as possible