Field Service IT Technician
- Employer
- Vodastra
- Location
- Bridgewater, Nova Scotia
- Salary
- To be determined
- Posted
- March 31, 2023
- Closes
- April 1, 2023
- Ref
- 0d863c948cd2
- Function
- Skilled Trades and Labour
- Contract Type
- Permanent
- Hours
- Full Time
Vodastra Technologies is seeking a Field Service IT Technician to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
Qualifications:
Please contact Kwasi@214-613-3392 or CS@vodastra.com if you meet these qualifications.
HP systems such as HP point of sale systems, Printers, POS, Desktop, Laptops, Tablets etc. qualified or willingness to train and certify plus work in a ticketing system...is a plus.
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Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
Please contact Kwasi@214-613-3392 or CS@vodastra.com if you meet these qualifications.
- Previous experience in IT, customer service, or other related fields.
- Strong troubleshooting and critical thinking skills.
- Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.
- Computer skills including Microsoft Office Products, networking, and internet browsers.
- Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
- Ability to maintain and complete accurate record keeping and processing of paperwork.
- Must work well independently, as well as follow directions.
- Able to handle more than one responsibility at a time.
- Able to work under deadline pressures.
- Strong communication skills, organizational skills, and time Management.
- Ability to build rapport with clients.
- Positive and professional demeanor
HP systems such as HP point of sale systems, Printers, POS, Desktop, Laptops, Tablets etc. qualified or willingness to train and certify plus work in a ticketing system...is a plus.
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